Couture Bikini – Terms & Conditions

Couture Bikini – Terms & Conditions

By placing an order, you acknowledge and agree to the following:

ENQUIRY & DESIGN PROCESS 

Couture bikini enquiries may be submitted at any time via direct message or website enquiry form.

Clients are encouraged to enquire 4–6 months prior to their competition date. The latest recommended enquiry timeframe is 4 months prior to stage date, subject to availability.

To commence the design process and secure a production position:
    •    A $260 non refundable design deposit is required
    •    The deposit is deducted from the final bikini total

Upon receipt of the design deposit:
    •    A Custom Bikini Form will be issued
    •    The form must be completed promptly to avoid delays
    •    A custom design concept and mood board will then be provided

Design turnaround is dependent on capacity and is typically delivered within approximately one week of form submission.

Submission of a design concept does not initiate production. Production is governed by the Payment & Production Terms outlined below.

 

PAYMENT & PRODUCTION

Payment options include:
– Pay in full
– Split 50% / 50%
– Monthly across 4 instalments
• Full payment due no later than 12 weeks out (non-negotiable)

• Production does not commence until either the first payment of your payment plan has been received or your bikini has been paid in full.

• A final measurement form will be sent 4–8 weeks out
• Timing depends on your conditioning progress
• Final measurements are used to complete your bikini to your desired look

• Payment via direct bank transfer
• Invoice & receipt available on request

OFFICAL TERMS OF SERVICE

  1. Handmade Disclaimer
    Each bikini is a handmade couture item. While your approved design sketch will guide the process, minor variations may occur. Exact replication is not guaranteed.

  2. Design Approval
    You will receive photos or video of your finished bikini (the “reveal”). You have 48 hours to request changes. If no feedback is received, approval is assumed.

  3. Alterations
    You have 7 days from delivery to request any alterations. After this period, no changes can be made.

  4. Refunds & Exchanges
    All sales are final due to the custom nature of the service. No refunds or exchanges are offered unless the item is deemed faulty.

  5. Creative Integrity
    To maintain the integrity of your vision, we ask that sketches and final designs are kept private (off social media) until your show day, with the exception of coaches.

 

BIKINI ORDER PAUSE & REACTIVATION POLICY
To ensure a smooth, fair, and efficient process for all clients, the following policy applies to all BIKINI custom orders.

1. Order Activation
Payment alone does not activate production.
An order is considered active only once:
• Competition prep/show date is confirmed
• Final measurements are submitted
• Production has commenced

2. Paused Orders
An order will be placed on hold if a client:
• Postpones or cancels their show after payment
• Fails to submit measurements
• Becomes unresponsive = no reply after 7 consecutive days following two contact attempts by both Instagram direct message and personal phone number provided on file.
• Requests a delay after materials have been purchased

While an order is on hold:
• Materials already purchased are reserved for the client
• No further production work continues
• No refunds are issued for work completed or materials allocated

3. Reactivation Fee
If an order is paused after materials have been purchased or production has begun, a reactivation fee of $150 AUD will apply when the client is ready to proceed.

This fee covers:
• Re-scheduling production
• Re-prioritising the order within the workflow
• Administrative and planning costs
• Storage of materials during the pause
Production resumes based on current production schedule
All custom sales are final

4. Time Limits
• Orders may remain on hold until the client is ready to proceed.
• Extended pauses may require updated measurements and design confirmation.
• Pricing, timelines, and availability at the time of reactivation apply.

5. Refunds
All bikinis orders are custom and made to order.
• No refunds are provided for:
• Custom work
• Materials already purchased
• Orders paused due to client postponement or non-response
• Partial refunds are not issued in exchange for unfinished products.

6. Client Responsibility
Clients are responsible for:
• Communicating any changes to their competition timeline
• Submitting measurements within requested timeframes
• Activating production once prep resumes

Failure to do so does not invalidate payment or materials already allocated to the order.

By placing an order with THE BIKINI BIZ, clients acknowledge and agree to this policy.

By ordering, you confirm you’ve read and accepted these terms.